Considering the unprecedented pandemic, we wanted to update you all on some changes we are implementing at ATF Medical. Our priority is safeguarding the health and well being of our employees and the patients we serve. As such, the following changes are in effect immediately:
1) ATF Medical has cancelled all non-essential travel and most of our staff are
working remotely to help stop the spread.
2) We will be utilizing our tele-health video conferencing system whenever
appropriate to diagnose and repair equipment as quickly and efficiently as
3) When necessary, a technician may be deployed to assist patients in person. It is highly likely that we will experience service delays as many of our long-term network partners are sheltering in place and not available to complete site visits.
Whenever possible, equipment will be assessed outside of the home, in a garage or front porch to avoid contact as much as possible.
As is the case everywhere, we are continually monitoring the situation and will provide updates regarding changes in our procedures as needed. Please feel free to contact us if you have any questions.