Returning to work in a wheelchair

Thursday, March 28th, 2024

ATF Medical’s VP of Business Development Rick Wyche wrote this excellent piece for WorkCompWire, explaining how many workers who experience catastrophic injuries can recover and regain their places in the workforce.

As Rick points out, people can feel like a horrific accident is the end of the road, at least the end of their career.  And it used to be true for many.  But new medical treatment and other therapies, combined with new and vastly improved wheelchairs and other equipment, make returning to work in a wheelchair quite possible.  Read it here.


Karissa Watson has been promoted to Director, Adaptive Housing Solutions

Tuesday, March 26th, 2024

Join us in congratulating Karissa Watson on her promotion to Director of Adaptive Housing Solutions for ATF Medical.  In this role, Karissa and her sharp team of adaptive housing coordinators work closely with occupational therapists and Assistive Technology Professionals to design and implement home modifications.

“We collaborate to create a comprehensive solution that integrates the complex rehab technology and mobility equipment with any construction or other adaptive housing changes,” Karissa said.  Changes can involve reinforcing structures so that the home can handle the size and weight of the recommended equipment.

“We turn to our OT Melissa Smith to make sure the project is clinically appropriate for the injured worker’s condition and lifestyle,” Karissa added.

Collaborating with all the specialists involved enables ATF Medical to determine the best combination of adaptive housing and complex rehab technology to foster an injured person’s independence and mobility.

Karissa and our adaptive housing coordinators also identify contractors for projects, manage the projects, and oversee work to ensure adaptive housing solutions come in on time and within budget.

Home mods are challenging.  There are numerous elements to manage and deadlines to meet. Plus, there’s a need for frequent communication with many different stakeholders. Karissa appreciates ATF Medical’s technology that enables adaptive housing specialists to include injured workers and their caretakers in the process and keep them informed every step of the way.

“We’re also able to send case managers and claims reps regular updates.  No one has to wonder about the status of the project,” she said.

Since joining ATF Medical in 2019, she has earned the Certified Environmental Access Consultant (C.E.A.C.) and Certified Aging in Place Specialist (CAPS) certifications.  She is committed to growing in her profession!


Adapting a home that doesn’t belong to an injured worker

Wednesday, March 13th, 2024

Modifying a home for a seriously injured worker is complicated. There are contractors, permits, medical equipment, and diverse construction methods and materials to consider.  Collaborating with medical equipment specialists is a must. And you need buy-in from the injured person and their caretakers.  There are a lot of moving pieces and places where things can go wrong.

Add the extra layer of dealing with the person or organization that OWNs the home and complications mount.

Nearly 40% of US adults rent and no telling how many others live in places they don’t own. Think about young adults still living with their parents. Or a seriously injured single adult who needs to move back in with Mom and Dad.

ATF Medical’s CEO/President and Co-founder Sid Glover goes through the complexities of modifying an “other-owned” home in his recent WorkCompWire article. And he provides suggestions for overcoming these barriers to a safe, accessible environment for the injured worker.

Great information and well-worth the read. Check it out here.

Jim Rogalsky Assumes Role of SVP of Rehab Technology & Adaptive Housing

Wednesday, March 6th, 2024

As ATF Medical continues its growth, Susan Nelson-Glover, COO, CFO, who co-founded the company with Sid Glover and is its co-owner, wants to ensure that the company’s operations can efficiently accommodate increased volume.

“If you want more business, you have to be more,” she said. “At this stage of our development, we need an experienced leader to take us to the next level.”

Jim Rogalsky has that exact experience. He has served as an exec and owner in fast-growing workers’ comp companies for the past 30+ years.  Here’s a news release on his background.

With a new title of Senior Vice President of Rehab Technology/Adaptive Housing, Jim will apply lessons learned over the years to ATF Medical’s service delivery.  Tag James Rogalsky on Linked In or email to congratulate, connect or reconnect with him.

Grace Carter has been promoted to SVP, Finance & Operations!

Thursday, February 22nd, 2024

Grace Carter has just received a well-deserved promotion at ATF Medical. In her new role as Senior Vice President of Finance & Operations, she oversees the company’s finance and operations team, which includes human resources and information technology and manages security, privacy and accreditation.

Grace came to ATF Medical over 10 years ago from Washington Post Media, where she served as Manager of Credit and Collections. Her earlier career included positions in banking, customer service, and financial revenue accounting.

With her strong administrative background and extensive accounts receivable experience, Grace added value to the company immediately. Not surprisingly, CEO/President Sid Glover and Susan Nelson, COO who co-founded ATF Medical, tapped into her organizational skills and proven ability to review and document policies and procedures. It is also no surprise that this is Grace’s fourth promotion with the company.

“Grace helped us develop the systems and policies needed to support the company’s growth,” Susan said. “We are so grateful to have her and proud to have her on our team of senior executives.”

Congratulate Grace by emailing her a or tagging Grace on Linked In.


ATF Medical Celebrates Insurance Careers Month

Tuesday, February 6th, 2024

Join ATF Medical in celebrating Insurance Careers Month this February!

Insurance, including workers’ compensation, is designed to protect companies and consumers from risk and provide access to health care services. Some people consider insurance boring. Not so! Illustration of insurance professionals with ATF Medical logo and Insurance Careers Month

It’s a dynamic industry with a wide variety of opportunities. If you’re tech-savvy, positions include data analytics, predictive modeling, artificial intelligence and virtual reality. For the organized folks dedicated to streamlining processes, there are careers in operations. Of course, accounting and finance play important roles. Sales, marketing, public relations, and the all-important customer service departments are options for people with good verbal, written and people skills.

And, if your passion is helping seriously injured people regain strength, mobility, and independence, ATF Medical’s space in the rehab technology area is incredibly rewarding.  See our career page for more info.

If you have a family member or friend looking for a new career, remind them of the different types of positions available in the insurance industry.

ATF Medical Launches Continuing Education Series for Case Managers

Tuesday, January 16th, 2024

Newnan, Georgia (January 16, 2024) — ATF Medical, a national provider of complex equipment and adaptive housing programs in the workers’ compensation industry, has launched its “Making Complex Simple” educational series for case managers. Each of the three free courses in Quarter 1 offers a one-hour continuing education credit for Certified Case Managers and State Nursing licenses.

Designed for professionals who manage complex and catastrophic workers’ compensation claims, the courses dive into different aspects of complex rehab technology and home modifications.

“We believe it’s critical to provide credible education on these complex products and services to our partners,” said Brendan Swift, Vice President, Payer Partnerships & Marketing. “Ongoing advancements in technology drive the need for continued education and awareness. This series is just another way ATF Medical works to provide support, communication and knowledge to our partners, nationwide.”

Making Complex Simple – Quarter 1 Courses:

Introduction to Complex Rehab Technology (CRT) / January 31, 10 a.m. ET/7 a.m. PT

Selecting the optimal power wheelchair for a specific injured worker with an overview of the types, features, and uses of equipment.

Registration link:


Benefits of Standing Wheelchairs / February 28, 10 a.m. ET/7 a.m. PT

Avoiding health risks associated with long term wheelchair use and multiple clinical and psychological benefits when standing features are added to wheelchairs. Registration link:


Introduction to Home Modifications / March 27 10 a.m. ET/7 a.m. PT

Providing safety, accessibility and mobility to the injured worker after discharge. Adaptive housing products, methods, common pitfalls, ways to avoid unnecessary costs. Registration link:

Plans call for holding free educational webinars each month. Open to all workers’ comp professionals, each course makes a one-hour continuing education credit available for Certified Case Managers and State Nursing licenses in all 50 states. ATF Medical partnered with the CEU Institute to provide the CEUs. For more information on the courses, credits or registration, please contact Abbi Akstulewicz at

 About ATF Medical  ATF Medical (After the Fall, Inc.) the premiere workers’ comp complex equipment and adaptive housing provider, supplies fully integrated mobility and accessibility solutions for workers’ compensation payers and injured workers nationally. The company specializes in complex cases and coordinates all rehabilitation and accessibility needs, including home modifications and vehicle modifications. Based in Newnan, Georgia, ATF Medical can be reached via or by calling 877-880-4283.

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Media Contact: Helen King Patterson, APR, King Knight Communications, 813-690-4787,


Veterans Day Salute

Friday, November 10th, 2023

This Veterans Day, we honor one of our own: Mike Bales, ATP, CRTS.

Between 1984 and 1988, Mike served as a U.S. Marine in Field Artillery, completing several tours of duty in the Mediterranean, Northern Europe, and the Far East. A month after his honorable discharge, he entered the medical equipment field and moved into rehabilitation in 1998.

Now with ATF Medical, Mike works directly and indirectly with injured workers, mostly in the Appalachian coal mining regions of Virginia, near West Virginia. He provides invaluable mobility solutions for older coal miners and other workers.

Mike, we deeply appreciate your service, both as a Marine and as a Rehab Specialist. Thank you for your unwavering commitment and contributions.

Full-Scale Kitchen Modification on Display at Shepherd Center’s Annual Vendor/Partnership Fair

Friday, October 13th, 2023

From the left: ATF Medical’s President and CEO Sid Glover, Territory Manager Curt Moreen, ATP, CRTS, Karissa Watson, CAPS, CEAC, our Manager of the Adaptive Housing Solutions team, and Rick Wyche, ATP, CEAC, our Executive Director of Business Development.

ATF Medical has partnered with the amazing team at Atlanta’s Shepherd Center for over 15 years.  So when Shepherd invited us to participate in its annual Vendor/Partner fair, we wanted to do something special to showcase our adaptive housing services.

two men building the frame for a kitchen dispaly

Our President & CEO Sid Glover, ATP, CRTS, CAPS, ECHM took charge of the project.  He considered and decided against several options before deciding to replicate a real kitchen mod. He sourced, purchased, and even helped assemble a full-scale home modification display.


The kitchen cabinets and appliances are positioned for an injured worker who uses complex mobility equipment. This life-sized exhibit allows our clinical partners, clients, and injured workers to truly experience how a kitchen modification can positively impact patient outcomes!

To receive maximum value from our services, client partners collaborate with our adaptive housing AND complex rehab teams.  This way, injured workers obtain the equipment and the modifications that set them up to achieve the highest levels of independence and functionality.  And payers receive cost-effective solutions.

Continue reading Full-Scale Kitchen Modification on Display at Shepherd Center’s Annual Vendor/Partnership Fair

New Employee Profile: Jim Rogalsky, VP of Client Services

Monday, October 9th, 2023

As ATF Medical grows, we have strengthened our executive team, most recently with the addition of Jim Rogalsky as Vice President of Client Services.

Jim is a 35+ year veteran of workers’ compensation, mostly with ancillary services companies. (Ancillary care services include physical therapy networks, pharmacy benefit managers, transportation and translation companies, home healthcare companies, along with providers of complex rehab technology, DME and home modifications.) CompDME, PhysNet, CypressCare/Healthcare Solutions, and TechHealth are among his past employers.

In addition, Jim was an owner of Priority Care Solutions, a specialty managed care network based in Tampa, Florida. He and his partners ran PCS for over a decade before it was acquired by Genex, which was in turn, part of a merger of companies that ultimately became Apricus.

Jim and his wife Carole live in Lithia, Florida and enjoy traveling and spending time at the beach. They have four grown children and eight grandchildren. One son and one son-in-law also have careers in the workers’ comp industry.

Here’s a Q&A with Jim:

You’ve been involved in workers’ compensation for most of your career. What do you like about comp?

Workers’ compensation is complicated and intriguing. You need to balance the needs of payers to contain costs and for injured workers to receive high-quality care. Obviously, facilitating recovery as quickly as medically appropriate and returning the employee to work is a huge part of reducing claims cost. Plus, it’s a relationship-oriented industry. People tend to know each other, form friendships, and want to work with each other.

How did your interest in catastrophic claims come about?

Priority Care Solutions served several municipalities and water and power agencies, so we saw several gunshot wounds, falls, burns, and electrocutions. Providing complex rehab technology, home modifications and vehicle mods to people with catastrophic injuries like these is immensely fulfilling. You can actually see how you are helping people and changing their lives.

How did you learn about ATF Medical?

I’ve known about the company for years and tapped ATF Medical’s services for all my previous companies.

What does “VP of Client Services” mean in our company?

Essentially, a client services department creates and strengthens bonds between a company and its clients. Client services departments look for ways to improve and enhance relationships and generate more referrals from existing clients. The lessons learned are applied to new business development as well.

We want to be sure that clients are satisfied with all ATF Medical services. Did they receive immediate responses to their questions or referrals? Were there unnecessary delays in delivering equipment? Are repairs made as quickly as possible? Do reports and updates come in formats that clients can easily use?

I also follow up with referral sources to determine the reason for order cancellations. Sometimes it’s because the proposal is higher than another company’s and we can look for ways to shave some costs or more thoroughly explain the recommendations, service levels, and pricing.

Doing this can salvage a proposal and build rapport with claims representatives. It gives us an opportunity to tell them about our all-encompassing, patient-centric approach and how we take work off their desks.

We also want to get involved earlier in complex claims. By reaching out to hospital case managers and nurses, we can monitor a claim’s progress, help with discharge planning, and make sure everything is in place when the worker comes home from the hospital or rehab center.

What do you think about the way the industry is today? What are some of the challenges we face?

The industry is in flux. There has been so much consolidation in recent years with boutique (ancillary provider) companies being purchased by larger conglomerates that there aren’t many players left. In addition, Baby Boomers are retiring so you’re losing adjusters with 20 to 30 years of experience.

The way we market has changed. Fee schedules have been beaten down to practically nothing, and networks can’t afford to offer 20-30% discounts like they did in the past.

As far as challenges go, COVID-19 radically changed how we work. With the move to remote and hybrid workplaces, we don’t have the face-to-face access to prospects and clients that we did. Zoom and Teams are a way of life, and not the best methods of communication. I think that negatively impacts relationships, making it harder to form bonds and renew friendships. LinkedIn can help, but it doesn’t replace face-to-face, in-person meetings. Conferences and webinars are becoming more important.

A lot of new technology has entered the market. New power chairs and cushions and new features come to market all the time. The good news for us is that it takes credentialed and experienced specialists to determine which will work better for a particular injured worker in a particular home or work environment.

If you haven’t had a chance to meet Jim yet, email him and introduce yourself.